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Returns & Exchanges

At Southern California Mattress Store, we want you to sleep soundly on your new investment, which is why we offer a 90-night comfort guarantee on all premium mattresses. If you are not completely satisfied with your sleep experience, our team is here to help you find the perfect replacement or process a return.

Return Process

  • 1.
    The Adjustment Period

    We require a 30-night break-in period to allow your body to adjust to the new support system before initiating a return or exchange.

  • 2.
    Contact Our Sleep Experts

    If you are still unsatisfied after 30 nights, contact our local showroom via phone or email to discuss your comfort concerns and start the claim process.

  • 3.
    Schedule a Pickup

    Once approved, we will coordinate a convenient time for our delivery team to visit your home, inspect the mattress condition, and remove it.

  • 4.
    Refund or Exchange Processing

    After the mattress is returned to our facility, we will issue a refund to your original payment method or apply your credit toward a new mattress selection.